Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to remember that the house always has an edge, and you should never gamble more than you can afford to lose.
Age Verification
You must be at least 18 years of age to access and use online gaming services in Aotearoa New Zealand. We are committed to preventing underage gambling and take age verification seriously. By using this website, you confirm that you meet the legal age requirement.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money needed for essential expenses (rent, food, bills)
- Spending more time or money gambling than you intended
- Neglecting work, school, or personal relationships due to gambling
- Feeling anxious, irritable, or restless when trying to stop or reduce gambling
- Borrowing money to fund gambling activities
- Lying about the amount of time or money spent gambling
- Feeling a need to gamble with increasing amounts to achieve the same excitement
- Using gambling to escape problems or negative emotions
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive regular pop-up reminders about how long you've been playing and how much you've spent
- Session Limits: Set a time limit for gaming sessions to help manage your play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
- Account Pause: Take a break from your account for a set period
Take advantage of these tools and use them proactively to maintain control over your gaming habits.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available from these organizations:
New Zealand
- Problem Gambling Foundation — Free counselling and support services
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline — 24/7 free confidential support
Phone: 0800 654 655 - Gamblers Anonymous (NZ) — Peer support meetings across New Zealand
Phone: 0800 668 668
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- United Kingdom: GamCare — www.gamcare.org.uk | GamStop — www.gamstop.co.uk
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
All these organizations offer confidential, free support to anyone affected by problem gambling.
Need Help?
If you believe you have a problem with gambling, please reach out for help today. Problem gambling is treatable, and support is available. Contacting one of the organizations listed above is a positive step toward recovery.
Remember: It's never too late to seek help, and asking for support is a sign of strength, not weakness.